1 |
As an OEM/ODM customer, can we build our own web portal?
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2 |
I'm currently using the MAC address for remote login but can I change it to a different name?
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3 |
Why can I not register a new name for my media server?
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4 |
What do I need to do after installing a new hard drive?
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5 |
I've attached an external USB drive to the network drive. Where can I access the data?
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6 |
How do I safely remove an external USB drive?
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7 |
When I create new user accounts for my friends, do they all store their data in the same HOME directory?
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8 |
How can users share files among themselves?
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9 |
Why is the download service unable to start?
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10 |
Why does the iPhone app not show any video files in the video folder?
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11 |
Why does it take so long to buffer a video before it can play it on my iPhone?
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12 |
Why can my browser (e.g. IE and Firefox) play *.rm files but cannot play *.rmvb files?
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13 |
What browser plug-ins are required in order to have full features of i-Sharing?
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14 |
Do I have to install a program on my computer to locate and access MyCloud?
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15 |
What do I need to install or setup before I can use remote access?
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16 |
Can I stream my files locally from the MyCloud media server to my iPhone/iPad?
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17 |
What does the error "System is running without home partition..." mean?
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18 |
The option "remember me" at the web portal does not save my password!
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19 |
What port is used for the VPN connection?
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20 |
How can I upload an entire music collection at once?
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21 |
How am I supposed to locate my MyCloud device and login?
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22 |
How do I configure my drives?
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23 |
Why can I play videos smoothly at home but not when on the road?
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24 |
Where is the manual?
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25 |
How long does it take to setup the MyCloud?
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