FAQ - Frequently Asked Questions - Knowledge Base

BitTorrent downloads on NTFS file system do not work!

If you are using the NTFS file system and the built-in BitTorrent client to download files, downloads might fail or only work for a short period of time before failing.

We recommend restarting the device, backing up all data on the NAS to a different location and formatting the hard drive inside the NAS using EXT2 or EXT3. FAT32 will also work but EXT2 is the recommended file system for optimum performance and functionality.

If using a different file system is not an option, please update the firmware and use v2.6.3-20090429 or later. Make sure to backup all your data and settings prior to the firmware update. After the update, format the drive using NTFS again and copy all your data back to the NAS.