FAQ - Frequently Asked Questions - Knowledge Base

Cannot read or write to my SK-2500 U3+ from Mac when using USB 3.0

If you are using one of the new Mac computers from mid 2012 (e.g. MacBook Pro, MacBook Air, Retina Display Pro) with on-board USB 3.0 connection and it's not possible to read data from the SK-2500 U3+ or write any data to the drive when connected via USB 3.0, please update the firmware.