FAQ - Frequently Asked Questions - Knowledge Base

How am I supposed to locate my MyCloud device and login?

The idea is to go to the web portal at http://myisharing.com, enter the 12 digits MAC address that is printed on the device and then login. It's not required to install any additional programs on the computer, setup the network router or register the device. The method of login works straight out of the box.

At a later point, if you prefer a server name that is easier to remember, you can always register am additional name according to your own preferences (as long as the name is not already taken). Also, if you do not have an Internet connection or prefer not to use the web portal, we provide a tool that can be run on your computer to locate the device on the local network.